The Federal Antimonopoly Service (FAS) of Russia obliged the mobile operator Tele2 to reduce the “unreasonably increased” for its services, informs press service of the regulator.
The department completed the consideration of the case against T2 Mobile LLC and concluded that the company increased tariffs by an average of 13%, explaining this by increased costs. The price increase affected more than 12 million subscribers.
“The antimonopoly service has received a large number of requests from subscribers of the telecom operator,” the FAS said. Against this background, in February, the regulator filed a case against Tele2 on “unjustified price increases.” We are talking about a violation of paragraph 1 of part 1 of Art. 30 of the Law on Protection of Competition.
In the FAS have establishedthat the level of increase in prices for services is not associated with an increase in the company’s costs, and obliged “T2 Mobile” to return tariffs to the level that was before the increase. In Tele2 answeredthat they are “ready for a constructive dialogue,” but they will defend their position. In order to guarantee customers the proper level of service and relevant content of services, the company cannot but adjust outdated tariffs from time to time, Tele2 pointed out.
On tariffs with an adjusted monthly fee, the revision amounted to an average of 20 rubles, stated Forbes operator’s representative. The ratio of the price increase to the traffic package is more than three times more profitable than the purchase of one gigabyte. According to him, the company openly informs customers about all changes, and most customers are calm about the revision.
“The actions of the FAS lend themselves little to explanation, since the company in advance, on December 18, notified the service of the planned changes and provided all the justifications for the adjustments,” stated source in the market. According to him, Tele2 did not receive any objections from the FAS either two weeks before the start of the project, or within a month after it.
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